Email
Email What does the error message 'we do not relay' mean?

If you cannot send a message and server's response is ' we do not relay', the problem is that you are not authenticated.
 
The easiest way to fix this problem is to use SMTP Authentication. Setting up SMTP authentication is easy, just follow the guide.
 
Sometimes SMTP Authentication doesn't solve the problem due to restrictions established by your Internet Service Provider. In this case, they are restricting mail delivery to 3rd party servers in order to reduce spam issues. All you need to do is determine the SMTP server of your Internet Service Provider, and put this setting in outlook. (Make sure you turn off SMTP Authenticaion, since you won't be able to authenticate to their server with your Host Designs account. They authenticate you through your internet connection.)
 
Here are a few internet providers SMTP Server information. You can always call your ISP to determine the correct server information if the information provided below doesn't contain the server you need:
 
Internet Service Provider Outgoing Mail Server (STMP Server)
Adelphia smtp
Alltel mail.alltel.net
AltaVista.com email.1stup.com
Ameritech mailhost.chi.ameritech.net
Amigo.net smtp.amigo.net
AT&T smtp1.attglobal.net
AT&T Worldnet mailhost.att.net or mailhost.worldnet.att.net
Bell Atlantic smtp.verizon.net or smtpout.bellatlantic.net
Bell Canada smtp.bc.sympatico.ca
BellSouth mail.mco.bellsouth.net
Best Internet smtp.best.com
Big Pond mail.bigpond.com
BlueLight smtp.bluelight.net
Blueyonder smtp.blueyonder.co.uk
BtInternet mail.btinternet.com
Charter.net smtp.charter.net
Cloud9.net mail.cloud9.net
Comcast smtp.comcast.net
Compaq smtp.compaq.net
Compuserve smtp.site1.compuserve.com
Concentric smtp.concentric.net
Crosswinds mail.crosswinds.net
Cyber.net.pk smtp.cyber.net.pk
Dca.net smtp-relay.dca.net
DellNet secure.smtp.email.msn.com
Drizzle mail.drizzle.com
Earthlink mail.earthlink.net
Eircom mail1.eircom.net
Erols smtp.erols.com
Fast.net relay.fast.net
Frontier Net mail.frontier.net
Gateway smtp.gateway.net
Gibralter Data smtp.gibralter.com
GMX.net mail.gmx.de
GTE.net smtp.verizon.net
Heartland mail.hcis.net
Heva.net mail.hevanet.com
Hitter.net webmail.hitter.net
IBM smtp1-2.ibm.net or smtp1.ibm.net
Icdc.com mailout.icdc.com
Illuminet smtp.illuminet.net
Indigo.ie smtp.indigo.ie
iPrimus.com.au smtp.iprimus.com.au
IX.Netcom smtp.ix.netcom.com
Jaring.my smtp.jaring.my
Lineone.net smtp.lineone.net
LVDI net mail.lvdi.net
MCI Internet mail.internetmci.com
MediaOne See RoadRunner
Mindspring mail.mindspring.com
Mountainet mail.mounet.com
MSN Secure secure.smtp.email.msn.com
Netcom smtp.ix.netcom.com
Nettaxi mail1.nettaxi.com
NetZero mail.netzero.net
NetReach smtp.netreach.net
NuNet nni.com
Ntl World smtp.ntlworld.com
Optimum Online mail.optonline.net
OptusNet.com.au mail.optusnet.com.au
Ozemail(ISP Only) smtp.wow.aust.com
Pacific Bell mail.pacbell.net
Pipeline mail.pipeline.com
Prodigy smtp.prodigy.net
Quadnet mail.quadnet.net
Quick Internet mail.quick.com
Quik mail.quik.com
Qwest (Listing) pop.(your city).qwest.net
RCN smtp.rcn.com
RediffMail mail.rediff.com
SouthWestern Bell mail.swbell.net
Sprint Canada smtp.sprint.ca
SprintMail smtp.a001.sprintmail.com
SpryNet M1.sprynet.com
Starpower smtp.starpower.net
Sympatico smtp1.sympatico.ca
Telus smtp.telus.net
The spa! mail.the-spa.com
UUNET alterdial.uu.ne
Velocitus Internet relay.rmci.net or relay.rica.net or relay.utah-inter.net
Verizon smtp.verizon.net
VisiNet smtp.visi.net
Virgin.net smtp.virgin.net
VoiceNet mail.voicenet.com
WebCom smtp.webcom.com
WorldCom pop3host.wanmail.net
WorldNet mailhost.att.net or mailhost.worldnet.att.net
Xtra.co.nz smtp.xtra.co.nz
Yahoo smtp.mail.yahoo.com


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